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Fraud & Identity Theft

Call 260-484-2102 immediately or contact us if you feel your account has been compromised or if you have been a victim of fraud.

Identity Theft

We strive to protect our members. Identity theft is a growing problem around the world. Once your information is captured, it can be used to get financial products in your name. Be vigilant to identify possible scams. Protect yourself and do not give your personal information to anyone.

Good practices for preventing identity theft:

  • Credit Lock: You may choose to place a “fraud alert” lock on your and your child’s credit reports through the three major credit bureaus: Equifax, Experian, and Transunion.
  • Online Risks: Be aware of website and e-mails scams. Fraudsters take advantage of modern communication tools to avoid “face to face” contact. Victims are asked to send money using money transfer services, including those offered by your credit union. Never use e-mail links to provide your information.
  • Phone Risks: Telemarketers may contact members over a series of phone calls to build a rapport and convince them to send money.
  • Insurance Fraud Risks: Holds are placed on certain checks to ensure clearance at the issuing financial institution. This safeguard is aimed to mitigate risks to both our members and the Credit Union.

Protecting Your Children

Young people are easy targets because the theft may not be realized until years later, when the victim tries to open a new bank account or apply for his or her first credit card. Some warning signs of child identity theft include:

  • Pre-approved credit-card offers arriving in the mail for your child
  • Bank, credit-card or other financial statements that arrive in your child’s name (this excludes those accounts that are held jointly by you and your child)
  • Collection-agency notifications or calls in your child’s name

Be Vigilant!

Call 260-484-2102 immediately or contact us if you feel your account has been compromised or if you have been a victim of fraud.

Reporting Fraud

As soon as you report suspicious activity on your account, the Credit Union, other institutions and the authorities can take steps to assist you. If you become a victim of fraud, do the following:

  • Review your financial statements and recent transaction histories from all financial institutions, brokerage firms and credit card companies to determine suspicious activities.
  • If checks are missing from your checkbook, issue stop payments on each check and come in to one of our locations to close the compromised account then open up a new account.
  • If your driver’s license is missing, contact your local Bureau of Motor Vehicles office.
  • If your Social Security card is missing, contact the Social Security Administration.
  • Notify Fire Police City County FCU immediately and let us know of these suspicious activities. Ask to have your account numbers, PINs and passwords changed immediately.
  • Notify any other financial institution(s) and credit card companies.
  • File a report with your local police department and obtain a copy for your records.
  • Document what happened, when it happened and to whom you spoke.

Reporting Phishing Attempts

What is Phishing?

Phishing is an attempt by an individual or group to solicit personal information from unsuspecting users. Phishing emails are crafted to appear as if they have been sent from a legitimate organization or known individual. These emails often attempt to entice users to click on a link that will take the user to a fraudulent web site that appears legitimate. The user then may be asked to provide personal information such as account usernames and passwords that can further expose them to future compromises. Additionally, these fraudulent web sites may contain malicious code.

To learn more about how to recognize or avoid email scams visit US-CERT (part of the Homeland Security).

Fraud Alerts

At Fire Police City County FCU, we are committed to our members’ financial success. Financial success includes financial security. As more and more threats appear with the development of technology and social media, we aim to keep our members educated about new scams and frauds.

Call 260-484-2102 immediately or contact us if you feel your account has been compromised or if you have been a victim of fraud.

Latest Fraud Alerts

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