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COVID-19 Updates

Important Information to Our Members:

For the protection of our members, employees, and to assist in the effort to slow the spread of COVID-19, all of our lobbies will be closed starting Wednesday, November 18, 2020. We will operate all locations by appointment only until further notice.

To schedule an appointment, please contact Member Services at 260-484-2102 or memberservices@fpccfcu.org.

We have many other services available to our members:

  • Drive-thru: Check account balances, deposit cash and checks, withdraw cash, purchase money orders, transfer funds, close loans and more.
  • Online Banking: Access available 24/7. Check account balances, transfer money, pay bills and more. Login into online banking here.
  • Mobile App: On-the-go access available 24/7. Check account balances, transfer money, pay bills and more.
  • Remote Deposit Capture: Deposit a check 24/7 from the Mobile App. Checks are reviewed and credited to your account during business hours.
  • Contactless Pay with Digital Wallet: Add your FPCCFCU Debit or Credit Card to the top of your phone’s wallet. Find step-by-step instructions here.
  • CU Talk Automated Phone Service: Allow 24/7 access with a touch-tone phone and personal identification number (PIN). Call 833-279-9360.
  • Night Deposit: Deposit checks and cash at any of our six convenient locations. Deposits are credited to accounts each morning upon opening.
  • ATMs: Access cash in your Credit Union account at any of our machines or use over 35,000 surcharge free machines across the country through Alliance One or CO-OP Networks. Find an ATM here.

If you need additional assistance, please email memberservices@fpccfcu.org or call 260-484-2102 to speak with a Member Service Representative.

Thank you for your patience and understanding as work to keep our members and employees safe and healthy.

Here for you in a time of need

We are sympathetic to all who are affected by this unprecedented event. We understand there may be instances where members find themselves facing financial difficulties. Fire Police City County FCU is here to help, and we encourage our members who may be impacted to reach out to discuss how we may be of assistance.

FPCCFCU has a long history of supporting our members, employees and community in good and challenging times. We are taking every necessary precaution to ensure the safety and well-being of everyone in our offices and will continue to serve your needs through our drive-thru locations, online or by speaking with one of our Member Service Representatives on the telephone.

If you have been affected and are having a financial hardship due to loss of employment from the COVID-19 epidemic, let us help!

The Federal Trade Commission is warning the public on scammers who are taking advantage of fears surrounding COVID-19. There are some tips you can follow to avoid those scammers.