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Finding an ATM

In addition to our branch locations, we offer 35,000 surcharge free ATMs nationwide. On the FPCCFCU mobile app, head to the “More” tab at the bottom. Under “Assist” you’ll find “Where is the nearest ATM?” as a question. There you will find a link that opens up the FPCCFCU website ATM page. You can also [...]

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Mobile Bill Pay

Did you know you can pay bills right from the FPCCFCU mobile app? It’s quick and easy! Open the app, tap on “My Accounts”. Then, log in using one of the authentication options. Under “Pay & Transfer”, click on “Pay Bills”. You’ll then arrive at a page called “Welcome to Bill Pay”. From here, you [...]

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Digital Wallet

Your Fire Police City County Federal Credit Union debit and credit cards can be added to your smartphone for streamlined and contact-free payments on the go or online. Digital Wallet is available on any Android or Apple device. For this blog, we will go through the step-by-step process of setting up Apple Pay on an [...]

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Viewing Your Credit Score with VantageScore

Fire Police City County FCU members are now able to view their credit scores on It’s Me 247 Online Banking through VantageScore. Log onto the online banking portal. When you first log in, there will be a message on the left side of the screen. Click the image to take you to your credit score [...]

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Pending Debit and ACH Transactions

When logging into the app and going to My Accounts, you will see list of all the accounts you have with the Credit Union. To see account activity, click on the account you want to view. On this page, you can view all of your transactions. You will see money coming in, like your paycheck, [...]

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Text Banking

Text Banking is a great way to get information about your accounts at the Credit Union simply by texting your questions.  You can enroll as many mobile phones as you wish.  If you have more than one membership at the Credit Union, nicknames can be assigned so you can more easily tell them apart. It's [...]

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Check Stop Payment

Need to stop a check payment from going through? It's easy to change through the FPCCFCU mobile app. You will find the app friendly Check Stop Payment feature under the My Accounts tab. Clicking this button will take you to an option to choose the account that the check was written from. If there is [...]

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eAlert Subcriptions

eAlerts are a great way to stay informed on the activity in your accounts. They keep you up to date on transactions going in and out of your accounts. You will find eAlert Subcriptions by going to My Accounts and then it is listed as an option under Info Center. You can sign up for [...]

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Security Questions

Security questions are another feature that helps to secure your information online.  When choosing your questions, it is always best to pick ones that only you will know the answer. The option to change your Security Questions is found by choosing the My Accounts tab and then choosing the Info Center. The Security Question tab is [...]

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Change Username or Password

This is pretty self-explanatory. However, this page will walk you through the process very easily, yet securely. Under the My Accounts tab choose the Info Center and you have the option to change your username and password anytime.  This option makes keeping your information on the internet safe, easy. Click on the change password button [...]

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