Position Title: MEMBER SERVICE REPRESENTATIVE

Position Summary:

As a Member Service Representative, you will serve as a liaison between the member and the Credit Union to create an efficient and meaningful member experience in the branch from start to finish. You will be responsible for serving members with all transactions, opening new accounts and analyzing credit needs to recommend products that will help them achieve their financial goals. Member Service Representatives are the face of the Credit Union within the community.

Preferred Qualifications:

• High school degree, GED or foreign equivalent required
• Strong member service skills
• Ability to work well in a team environment to serve members
• Problem solving skills
• Ability to follow procedures
• Strong listening and verbal communication skills
• Detail-oriented and organized
• Ability to multi-task
• Ability to work all branch hours, including weekends or evenings

We offer fantastic full-time benefits including paid vacation, 401(k), health, vision and dental insurance. We welcome full-time and part-time applications.

Note:  This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position.  Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.  All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities.  To perform this job successfully, the incumbents will possess the skills aptitudes and abilities to perform each duty proficiently.  Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others.  The requirements listed in this document are the minimum levels of knowledge, skills or abilities.  This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.