Phishing and Fraud Alerts

  • Microsoft will not call you out of the blue
    Currently there is a scam going around involving “individuals from Microsoft” calling around to help fix a computer issue such as security, a virus, or software that is not functioning properly.
    Would you like to know more?

  • Increase in Phishing
    We would like to make you aware that following the recent data breach at Atlanta-based Global Payments Inc., phishing attacks targeting credit union and other financial institution members may increase. The upsurge in phishing may impact all members regardless of whose cards were compromised as well as any other non-affected members.
    Would you like to know more?

  • Gift Card Stripping
    Holiday gift cards are attractive to fraudsters because they are usually displayed in the open and can be easily taken from a display counter. They contain no customer information until loaded by the store and are subsequently handled just like cash.
    Would you like to know more?

  • Debit Card Skimming
    Fraudsters can use a special scanner to collect data off a debit card that can later be used to make unauthorized purchases. Often, the person owning the card has no idea that their information has been compromised.
    Would you like to know more?

  • Beware Of Bogus ATM's
    Did you know that you can buy an ATM on eBay or Craigslist for as little as a few hundred dollars?
    Would you like to know more?

  • Fraud Against Senior Citizens
    As the Baby Boomers enter retirement, more attention should be given to potential fraud that may occur. Some senior citizens can be a target for fraud and relatives, friends, and others can help fight fraud by watching for certain signs.
    Would you like to know more?

  • Telephone Collection Scam Related To Delinquent Payday Loans
    In these scams, a caller claims that the victim is delinquent in a payday loan and must repay the loan to avoid legal consequences.
    Would you like to know more?

  • Online 'Overdue Credit Card' Scam
    A new wave of online scams have popped up claiming that "Your credit card is one week overdue."
    Would you like to know more?

  • Vishing Scam
    Fire Police City County FCU has received several notifications from our members and other credit unions in the area that members are being called at home and on their cell phones stating their card has been suspended. These members are victims of a vishing scam.
    Would you like to know more?

  • Counterfeit Bill Detection
    The amount of counterfeit money in the US is low enough that most people feel safe taking money with barely a minimal check for counterfeits. Does it look and feel like money? Then it probably is. But have you ever gotten a bill where something, either the bank note or the person giving it to you, seemed a little off? Ever wished you could quickly check to see if it was good?
    Would you like to know more?

  • Sellers Beware
    It used to be easy to spot the scam. "Please be welcomed. You are the lung lost sun of Prince Gary Smith or Nigeria." The misspelling, the strangely familiar names, the bad grammar. All were good indicators that what you had was a scam on your hands. A new form has been flooding inboxes. They want to buy that stuff you are selling or put up for auction. But they don't have exact change.
    Would you like to know more?

  • "13 Things An Identity Thief Won't Tell You" on Shine

Reporting Phishing Attempts

What is Phishing?
Phishing is an attempt by an individual or group to solicit personal information from unsuspecting users by employing social engineering techniques. Phishing emails are crafted to appear as if they have been sent from a legitimate organization or known individual. These emails often attempt to entice users to click on a link that will take the user to a fraudulent web site that appears legitimate. The user then may be asked to provide personal information such as account usernames and passwords that can further expose them to future compromises. Additionally, these fraudulent web sites may contain malicious code.

To learn more about how to recognize or avoid email scams visit US-CERT (Is part of the Homeland Security):

Methods of Reporting Phishing Email to US-CERT or Fire Police City County Federal Credit Union
  • In Outlook Express, you can create a new message and drag and drop the phishing email into the new message. Address the message to and send it.
  • In Outlook Express you can also open the email message* and select File > Properties > Details. The email headers will appear. You can copy these as you normally copy text and include it in a new message to
  • If you cannot forward the email message, at a minimum, please send the URL of the phishing web site.
  • You can also contact the Fire Police City County Federal Credit Union Information Security Officer by phone or email at Contact Us.

Reporting Fraud

The sooner you report suspicious activity on your account, the faster Fire Police City County Federal Credit Union, other institutions and the authorities can take steps to assist you. If you become a victim of fraud, do the following:
  • Review your financial statements and recent transaction histories to determine suspicious activities, including Fire Police City County Federal Credit Union, other financial institutions, brokerage firms and credit card companies. Check through your personal documents to determine what items may be compromised.
  • Call Fire Police City County Federal Credit Union at the number below and let us know of these suspicious activities. Ask to have your account numbers, PINs and passwords changed immediately.
  • Call any other financial institution(s) you deal with and make them aware of the situation.
  • Call your credit card companies and ask that access to your accounts be restricted or closed. Open new accounts if necessary.
  • If checks are missing from your checkbook, issue stop payments on each check and come in to one of our locations close the compromised account then open up a new account.
  • If your driver's license is missing, contact your local Bureau of Motor Vehicles office.
  • If your Social Security card is missing, contact the Social Security Administration.
  • File a report with your local police department and obtain a copy for your records.
  • Document what happened, when it happened and to whom you spoke.
If you have any questions or concerns about fraud, call Fire Police City County Federal Credit Union at Contact Us.